|Q:||What are your hours of operation?|
Our facility is open to serve you Monday through Thursday from 7:00 AM to 5:00 PM Eastern Time and Friday from 7:00AM to 4:30 PM Eastern Time.
|Q:||How do I get emergency service?
Call us at (843) 747-5738 during our normal working hours or (843) 570-9849 after hours or weekends. Someone is always on call and we'll try to resolve your problem as soon as possible.
|Q:||What are the ways I find the product I need on the website?|
|A:|Click on a product category to see a list of subcategories and available items. You may also enter a keyword or phrase in the search box where it says "search here" and you will see a list of references where your keyword appears in our product database. Of course, you can always contact us if you can't find what you need.
|Q:||I need a hose/gasket now-how fast can I get one?|
We can fabricate many gaskets/hoses while you wait if need be.
|Q:||How long will I have to wait to get my parts, material or supplies?|
We usually have the product on the shelf and can supply it same day in emergency situations.
|Q:||How do I get to your facility?|
From I-26 take I-526 towards Mt. Pleasant. Exit at the North Rhett exit, make a left onto North Rhett. Cross over Remount Road and the railroad tracks and we are on your left. Our address is 1024 Bankton Circle, Hanahan, SC 29410.
|Q:||Do you sell to individuals or just companies?|
We sell to individuals as well as companies/contractors. Our counter service area is open to all, and all get the same great service!
|Q:||Can you ship to out of town/state addresses?|
We have a full shipping department that can ship anywhere!
|Q:||How can I get a quote?|
|A:|E-mail, call, or come by. Click here to contact us easily.
|Q:||What credit cards do you accept?|
We accept Visa, Mastercard, Discover, & American Express.
|Q:||We need help to assess all the needs in our plant. Do you have someone that can come to us?|
|A:|We have outside salesmen that can do on-site surveys. Just contact us and we'll arrange a visit as soon as possible.
|Q:||If I need onsite assistance, who do I contact?|
Any one of our sales associates can get you in touch with the right person.